Terms & Conditions

§ 1 Scope of Application

These Terms & Conditions (T&C) apply to all contracts and the use of the platform Lolax Customs (hereinafter “Platform”) between Lolax, Owner: Felix Kempf, Menckestr. 6a, 04155 Leipzig (hereinafter “Provider”) and the registered users (hereinafter “User”).

§ 2 Registration and Conclusion of Contract

The use of the Platform requires the creation of a user account (registration). The contract is concluded upon successful completion of the registration. By registering, the User declares agreement with these T&C and the Privacy Policy.

Use is restricted to natural persons and sole proprietors; team accounts are not planned in the current MVP stage.

§ 3 Scope of Services

The Provider provides a web-based workspace application for the pre-development structuring of business ideas, neutral target group interviews, and implementation preparation. The current MVP includes:

• Explore – Ideation and direction clarification
• Research – Creation of neutral respondent interviews
• Refine – Synthesis into MVP blueprints
• Build (Later) – Handoff templates for development tools

Functionalities are continuously developed. There is no legal entitlement to the continuation of individual, not explicitly promised modules.

Important: The Platform does not predict business success or guarantee revenues. It is a tool for structured hypothesis and evidence work.

§ 4 Prices and Billing

The use of the Platform is **free of charge** in the current MVP / Public Preview stage. Future paid plans will be clearly communicated to users in advance. There is no obligation to use paid plans.

§ 5 Obligations of the User

The User agrees:

• not to make false statements during registration,
• not to use the Platform for unlawful purposes,
• to treat access data confidentially and not pass it on to third parties,
• to send respondent links exclusively to real target individuals and comply with data protection regulations.

§ 6 Limitation of Liability

The Provider is liable without limitation only in cases of intent and gross negligence as well as in the event of a breach of material contractual obligations (cardinal obligations). In the event of a slightly negligent breach of cardinal obligations, liability is limited to foreseeable, contract-typical damages.

Any further liability – in particular for lack of business success, wrong decisions made by the User based on workspace results, or incomplete specification exports – is excluded.

§ 7 Term and Termination

The user contract is concluded for an indefinite period. Either party may terminate the contract at any time without giving reasons in writing (by email). The Provider is entitled to block or delete accounts in the event of violations of these T&C.

Upon termination by the User, their data will be deleted upon request (cf. Privacy Policy).

§ 8 Amendments to the Terms & Conditions

The Provider is entitled to amend these T&C with an announcement period of 30 days. The notification will be made by email or via in-app notice. Continued use after the period has expired constitutes agreement. In the event of non-agreement, the User has the right to extraordinary termination.

§ 9 Final Provisions

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for all disputes arising from this contract is Leipzig, provided that the User is a merchant or has no general place of jurisdiction in Germany.

Should individual provisions of these T&C be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions (Severability Clause).